A fuzzy heuristic multi-attribute conjunctive approach for ERP software selection

Kahraman C., Buyukozkan G., Ruan D.

6th International Conference on Fuzzy Logic and Intelligent Technologies in Nuclear Science, Blankenberge, Belgium, 1 - 03 September 2004, pp.519-524 identifier identifier

  • Publication Type: Conference Paper / Full Text
  • Doi Number: 10.1142/9789812702661_0094
  • City: Blankenberge
  • Country: Belgium
  • Page Numbers: pp.519-524
  • Galatasaray University Affiliated: Yes


In recognition of the importance of the ERP software selection and of the sizable risk that organizations take when they decide to buy this type of technology, this study proposed a systematic decision process for selecting a suitable ERP package. We are interested in two stages of decision-making: the identification of serious software candidates and the choice of the most appropriate ERP software package. To achieve this, we propose an integrated approach based on fuzzy logic, heuristic multi attribute utility and conjunctive methods. Finally, a case study is given to demonstrate the potential of the methodology.