Multi Criteria Group Decision Making Approach for Smart Phone Selection Using Intuitionistic Fuzzy TOPSIS

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BÜYÜKÖZKAN FEYZİOĞLU G., Guleryuz S.

INTERNATIONAL JOURNAL OF COMPUTATIONAL INTELLIGENCE SYSTEMS, cilt.9, sa.4, ss.709-725, 2016 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 9 Sayı: 4
  • Basım Tarihi: 2016
  • Doi Numarası: 10.1080/18756891.2016.1204119
  • Dergi Adı: INTERNATIONAL JOURNAL OF COMPUTATIONAL INTELLIGENCE SYSTEMS
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.709-725
  • Anahtar Kelimeler: Smart phone selection, Intuitionistic fuzzy sets, IF-TOPSIS, Group decision making, CUSTOMER SATISFACTION, FEATURE PREFERENCES, INFORMATION FUSION, OPERATORS, CONSENSUS, SETS, LOYALTY, DESIGN, SYSTEM, SCALE
  • Galatasaray Üniversitesi Adresli: Evet

Özet

The objective of this study is to provide an effective multi criteria decision making (MCDM) approach with group decision making to evaluate different smart phone alternatives according to consumer preferences. The choice of the most appropriate phone is a very complex decision, involving several perspectives. In such complex situations intuitionistic fuzzy sets with TOPSIS (IF-TOPSIS) can be utilized to eliminate uncertainty and to better represent decision makers' preferences. The originality of the paper comes from its ability to handle high uncertainty in a smart phone selection and provide a real case study with IFS for the first time.