Evaluation of software development suppliers in banking sector using neutrosophic fuzzy EDAS

DEMİRCAN M. L., Acarbay A.

JOURNAL OF INTELLIGENT & FUZZY SYSTEMS, cilt.42, sa.1, ss.389-400, 2022 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 42 Sayı: 1
  • Basım Tarihi: 2022
  • Doi Numarası: 10.3233/jifs-219198
  • Dergi Adı: JOURNAL OF INTELLIGENT & FUZZY SYSTEMS
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus, Academic Search Premier, Aerospace Database, Applied Science & Technology Source, Business Source Elite, Business Source Premier, Communication Abstracts, Compendex, Computer & Applied Sciences, INSPEC, Metadex, zbMATH, Civil Engineering Abstracts
  • Sayfa Sayıları: ss.389-400
  • Anahtar Kelimeler: Multiple criteria decision making, neutrosophic fuzzy EDAS method, fuzzy Systems, software development, GROUP DECISION-MAKING, CRITERIA, SYSTEMS
  • Galatasaray Üniversitesi Adresli: Evet

Özet

Payment is an important part of people's daily lives, and although both online and offline transactions made by credit cards increase every day with the growing interest in e-commerce, 85-90% of worldwide payment transactions are still made by cash. However, the banks, giant payment institutions like Visa and MasterCard, and Payment Service Provider companies aim to increase the number of card transactions and enhance their platforms by supporting a wide range of channels with digital solutions, enhancing the security and providing value-added services. Having the user-friendly and secure payment platforms, and easy and quick integration opportunities with the merchants are quite critical for the banks; which shift them to outsource Virtual Point of Sale platform and focus on their core business. In this article, the vendor selection process of a bank is researched and Evaluation based on Distance to Average Solution (EDAS) method is used for vendor selection.