Performance Evaluation in Retail Sector
Engineering World, no.2, pp.34-38, 2020 (Peer-Reviewed Journal)
- Publication Type: Article / Article
- Publication Date: 2020
- Journal Name: Engineering World
- Journal Indexes: EBSCO Education Source
- Page Numbers: pp.34-38
- Galatasaray University Affiliated: Yes
Abstract
Performance management consists of aligning
individual objectives with organizational objectives. It is simply a
matter of obtaining better organizational results by understanding and
managing performance within an agreed framework of planned
objectives, standards and requirements. The main elements of
performance management are agreement, measurement, feedback,
positive reinforcement and dialogue. Possible results of effective
performance management can be stated as clarifying professional
responsibilities and expectations, improving individual and collective
productivity, developing employee capacities to their fullest extent
through effective feedback and coaching, behavior management for
align with the organization's core values, goals and strategy, provide a
foundation for operational decisions on human capital, and improve
communication between employees and managers. In this study,
performance evaluation of a technology company that performs in the
retail sector is conducted and the results are analyzed.