Human Reliability Assessment in Healthcare Operations Using Fuzzy Cognitive Maps


Naskali Y. K. , GÜRBÜZ T. , ALBAYRAK Y. E.

JOURNAL OF MULTIPLE-VALUED LOGIC AND SOFT COMPUTING, cilt.32, ss.57-86, 2019 (SCI İndekslerine Giren Dergi) identifier identifier

  • Cilt numarası: 32
  • Basım Tarihi: 2019
  • Dergi Adı: JOURNAL OF MULTIPLE-VALUED LOGIC AND SOFT COMPUTING
  • Sayfa Sayıları: ss.57-86

Özet

Reliability is the fundamental element of safety operation of all systems. Human performance plays a significant role in the development and operation of complex systems so it is obvious that human errors have serious effects on the complex system performance. Healthcare services sector is one of the major fields that require human reliability assessment as most of the applications involve human handling, decisions and processing. This study aims to draw a complete representation of doctor's behavior leading to clinical error by acquiring a complete causal relation model between all possible performance-influencing factors (PIFs) in healthcare operations which have been determined and analyzed for various healthcare operations.