One out of five stars! Negative restaurant attributions post-dissatisfactory delivery

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Kuter D., Asugman G.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol.128, pp.104167, 2025 (SSCI)

• Publication Type: Article / Article
• Volume: 128
• Publication Date: 2025
• Doi Number: 10.1016/j.ijhm.2025.104167
• Journal Name: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
• Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, CAB Abstracts, Hospitality & Tourism Complete, Hospitality & Tourism Index, Psycinfo, Veterinary Science Database
• Page Numbers: pp.104167
• Galatasaray University Affiliated: Yes