One out of five stars! Negative restaurant attributions post-dissatisfactory delivery

Kuter D., Asugman G.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol.128, pp.104167, 2025 (SSCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 128
  • Publication Date: 2025
  • Doi Number: 10.1016/j.ijhm.2025.104167
  • Journal Name: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, CAB Abstracts, Hospitality & Tourism Complete, Hospitality & Tourism Index, Psycinfo, Veterinary Science Database
  • Page Numbers: pp.104167
  • Galatasaray University Affiliated: Yes