A FUZZY COGNITIVE MAP APPROACH FOR OUTSOURCING PERFORMANCE INDICATORS ASSESSMENT


GÖKER N. , ALBAYRAK Y. E.

12th International Conference on Fuzzy Logic and Intelligent Technologies in Nuclear Science (FLINS), Roubaix, France, 24 - 26 August 2016, vol.10, pp.872-878 identifier identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 10
  • Doi Number: 10.1142/9789813146976_0135
  • City: Roubaix
  • Country: France
  • Page Numbers: pp.872-878

Abstract

This study proposes a multi-criteria decision approach, called as Rule-Based Fuzzy Cognitive Map (RBFCM), which represents experts' knowledge and human experience, and aims to evaluate performance indicators of outsourcing process by introducing concepts to define criteria and causality links among the concepts for modeling a system's behavior. The contribution of the study will be the fact that any other scholar has not been applied the Fuzzy Cognitive Map (FCM) methodology to the outsourcing performance assessment.